Ordering, Products & Availability
Yes — the website shows only a portion of what we offer. We work with 30+ commercial furniture manufacturers and have access to thousands of additional items, finishes, fabrics, and configurations. If you don’t see what you’re looking for, contact us — we can source it or recommend alternatives.
Absolutely. Many of our products can be customized in size, material, color, upholstery, and configuration to suit your workspace. Our team can help you design and quote a custom solution that fits your project requirements.
Yes. For large projects or multi-piece orders, we can provide discounted volume pricing. Request a quote and we’ll build a tailored package for your office, school, or healthcare facility.
Send us the product(s) you're interested in, quantity, and your location — we’ll reply with pricing, options, and estimated lead time. You can request a quote directly on the product page or through our contact form.
Shipping, Delivery & Lead Times
We ship across Canada and the United States. Delivery options vary by region and product type. Freight delivery is available for larger furniture orders.
Lead times depend on brand, stock availability, and customization.
Typical timelines:
- In-stock items: 1–3 weeks
- Custom orders: 4–10+ weeks depending on manufacturer
We’ll provide a precise ETA when your order is processed.
Shipping costs vary by order size, destination, and delivery type. Large furniture often ships via freight. We always work to provide the most cost-efficient solution and will confirm shipping charges before processing your order.
Yes — once your order ships, we’ll provide tracking information or carrier contact details for freight deliveries.
Installation, Assembly & Showroom
Yes. We partner with multiple installation companies across North America. Whether you’re furnishing a single office or an entire facility, we can coordinate professional delivery and assembly for you.
Many commercial furniture pieces are delivered assembled, but some may require simple setup. If you prefer, we can provide installation quotes.
Yes — showroom visits are available by appointment only at our Alberta location. This ensures we can prepare product samples ahead of your visit.
Returns, Warranty & After-Sales Support
If something arrives damaged, defective, or incorrect, notify us within 48 hours and we’ll resolve it as quickly as possible. Depending on the situation, replacement parts, full replacement, or repair will be arranged.
Return policies vary by product and manufacturer. Custom or made-to-order items are typically non-returnable, but we will always work with you to find a solution if there’s an issue. Contact us for case-by-case support.
Yes — most commercial furniture includes manufacturer warranty coverage. Warranty length varies by brand (typically 5–12 years). We can provide warranty details for any item you’re considering.
Absolutely. Whether you need parts, warranty assistance, reconfiguration, or long-term workspace planning, our team is here to help.
Payments, Financing & Billing
We accept major credit cards, bank transfer, e-transfer, and business invoicing for approved projects.
Yes — financing is available for qualifying projects, helping businesses furnish spaces without heavy upfront investment. Contact us for more details.